1. Accepted Payment Methods

SmartDawn accepts the following secure payment methods for orders placed through our Shopify store:

• - Major credit cards: Visa, MasterCard, American Express, Discover
• - Debit cards (linked to valid bank accounts)
• - Electronic payment platforms: PayPal, PayPal Credit

All transactions are processed in United States Dollars (USD); no other currencies are supported at this time.

2. Payment Security

The security of your payment and personal information is our top priority. All payment details submitted during checkout are encrypted and transmitted securely using SSL (Secure Socket Layer) technology—the industry standard for protecting data in transit. Additionally, we comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure your financial information remains protected from unauthorized access.

3. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email at the address provided during checkout. This email includes key details such as your order number, purchased items, total amount paid, and shipping address. Please verify that your contact information (email/phone) is accurate at checkout to ensure you receive timely updates about your order status.

4. Pricing & Final Purchase Cost

• - All product prices displayed on the SmartDawn website are in USD and exclude applicable sales tax and shipping fees.
• - The final purchase price (shown before you complete payment) will include:
  1. The base cost of selected products
  2. Sales tax (if required by law for your shipping location)
  3. Shipping fees (based on your delivery address and selected shipping method)

Prices are subject to change without prior notice, but the price charged at checkout will be the price honored for your order.

5. Sales Tax Application

Sales tax will be automatically calculated and added to your order if your shipping address is in a U.S. state or territory where sales tax is mandated by law. The exact tax amount is determined by the local tax rate of your shipping address (e.g., state, county, or city-level taxes) and will be clearly displayed in your order summary before payment.

6. Shipping Fees

Shipping fees are determined by two factors:

• - Your delivery address (e.g., standard vs. remote U.S. locations)
• - The shipping method selected at checkout (standard vs. expedited, if available)

Free standard shipping is offered for all U.S. orders (excluding remote locations, where additional fees may apply). The full shipping cost will be shown in your order summary prior to completing payment—no hidden fees will be added after checkout.

7. Returns & Refunds

For details on our return and refund policy (including eligibility, processing times, and shipping responsibility), please refer to the dedicated Return & Refund Policy page on our Shopify store.

8. Order Cancellation

If you wish to cancel your order, please contact our customer support team immediately at support@smartdawn.com. Cancellation requests are only possible if your order has not yet been processed or shipped (we typically process orders within 1 business day). If your order has already been dispatched, we cannot approve cancellation—please refer to our Return & Refund Policy for next steps.

9. Automatic Renewals (If Applicable)

For any SmartDawn subscription services (e.g., recurring product deliveries), you will be automatically billed at the agreed-upon intervals (e.g., monthly, quarterly) until you cancel the subscription. You can manage your subscription (including pausing or canceling auto-renewal) at any time through your SmartDawn account settings on our Shopify store.

10. Payment/Billing Inquiries

For questions related to payments, billing, order charges, or refund status, please contact our customer support team via email at support@smartdawn.com. We aim to respond to all inquiries within 24 business hours (U.S. EST, Monday–Friday).

11. Updates to These Terms

SmartDawn reserves the right to update or modify these Payment & Billing Terms and Conditions at any time. Any changes will take effect immediately upon being posted to this page. We encourage you to review these terms periodically before placing an order.